Refund Not Received

Easemytrip complaint: I had Booked Return Tickets from Mumbai to Bangalore in December 2014 for Spice jet through Easemytrip online portal, the return ticket for 5th Janualy 2015 was cancelled and spice jet had asked me to get the full refund processed from the agent easemytrip,
Easemytrip customer service also acknowledged the flight cancellation and confirmed full refund, but till today I have not received the refund and each time I call them or mail them the standard answer is we will get back to you.
This has become a nuisance and pain where I need to call them and keep begging them for refund.
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