Non service & non refund of Money & security deposit

One 3G net connection (no. 8100490293) was purchased on 30/3/2015 and I tried to use but it did not work upto long days…several time I talk over Reliance telecom customer care and also with the Reliance store at Shyambazar, Kolkata, (where from I purchase the correction), but nothing solved. So I visited 2-3 times to the same Reliance store, but nothing solved.

Ultimately I put complain over email to Reliance telecom ( complain no.231819550) , And ultimately I sent request mail ( with in 15 days ) to Reliance to discontinue my connection and requerst for the refund of money ( as I paid 3- months rental at a time + Rs.300/- as security deposit…accordingly Reliance telecom adviced me ( over mail ) to visit their reliance store to finalise the bills.

But reliance store , shyam bazar, Kolkata denied to refund any money , even not the security deposit also. I will be obliged with your earliest action for the same.
NOTE : for any other supporting information/ copy..

Subrata Samanta
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