hand set problem

I purchase swip Sonic ( CDMA + GSM) IME No-911365700103786 ) mobile by Mahavir Novelties , DADAR (MH) dated on 01/11/2014.Rs.6200. My mobile problem is not Out going Calls. and some times incoming calls not support. not support Reliance sim Card . manufacture defect.
I purchased the handset and now I am suffering because of your slow response.
I am a working professional and facing too much problem because of absence of phone. I wasted money in buying your product, wasting time in replying your mail and the problem I am facing is extra that cannot be compensated.
So, it is requested to kindly return my purchase ammount immediately. i send mail to swip telecom

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