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The team would pick up your customer service complaints as soon as you have submitted with the relevant merchant

CSathi.Com is a platform to promote excellence in Customer Service standards. It is parented by an entity that deals in Market Research of Consumers, Customer Analytics, Enterprise Feedback Management, Customer Satisfaction Surveys, Social Media Monitoring and Insights. The knowledge and experience of the team spans several industries such as BFSI, Telecom, Media and Entertainment, Retail, Information Technology, Power and Energy, Healthcare, Hospitality etc. The knowledge of these many industries has helped build Industry specific data models to help establish customer engagement strategy. A recent launch has been in the area of Talent management among customer facing professionals including skill set assessment using world class methodologies. After building the relevant blocks of support, CSathi.Com has been launched as the final leg towards building a holistic approach to service excellence in all aspects of Customer engagement. We thank all consumers for supporting us in the endeavor to raise the standards of customer service in the country. Click here to know more about us.