big queue at entry at SBI

Due to both security ID machines not working, no customer could enter the premises for first 30 minutes of opening. After much persuasion, the Admn agreed to let people in after an entry in register.

Is it required for every retail consumer to be issued a photoid to enter an office. Its not done at branches.

while its appreciated SBI is following common norms of security checks, the method must suit volumes and traffic.
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